You must receive letters of thanks from customers on a frequent basis but have you ever received such a letter from someone that has never been a customer?
My husband and I attended a patio party recently that was hosted in a backyard designed by your company. We have been to numerous functions in backyards over many summers but we have never seen anything so beautiful. From the large covered pavilion, to the carefully planned plantings to the remarkable use of lighting…….stunning, absolutely stunning!
We just wanted to recognize the excellence that your company represents and thank you for setting the stage for what was a magical summer evening.
Valerie Baumgartner
Oakville, ON
Just wanted to let you know how happy we are with our new deck. It is exactly the look we were going for.You came, you did and best of all left our place in perfect order.
All ready for partying! All your staff were pleasant and diligent workers. You exceeded our expectations. Many thanks for a job well done.
Al and Nancy Daniels
Oakville, ON
You have cultivated a culture of excellence that is consistent in every level of your organization from sales to construction to after service. Our experience with Paradise Decks and Landscape Design has been an absolute pleasure. Our deepest thanks for a job exceptionally well done.
Ryan Dorn and Brad Keaney
Kilbride, ON
Just a brief note of thanks to you and your remarkable ‘crew’. Our deck is amazing – so much more than we could have ever imagined!!
Thank you for the design, the craftsmanship and your professionalism. You are definitely ‘a people firm’ we would recommend to all.Mary and Ed Lewandowski
Mississauga, ON
We hired your company 17 years ago to create our deck on our new home. We dealt with Adrian and liked him very much. He and his crew created a beautiful deck and gazebo for us.
If Adrian is still there please pass along a hello for us and a big thank you. My husband was speaking with new neighbours the other day and they asked how old the deck was. When we told them 17 years they were amazed that it was still in such great shape. Just wanted to say thanks for all the years of enjoyment.
Gary and Patti Sullivan
Mississauga, ON
I hope this cheque and this note find you and your family in good spirits enjoying the summer, which, alas, is much too quickly passing by.
Thank you for the ‘perfect deck’ which I still love and admire every day. Enjoy the remainder of your work season and plan a relaxing winter holiday in a warm, safe spot! You deserve it!
Mary Karger
Mississauga, ON
The pile of cedar grew into a unique structure, the backyard was transformed into a special oasis, but Adrian, the culmination of the entire project is the friendship that I feel developed between us during the course of construction. Thank you for always being attentive to my concerns but especially thank you for your thoughtfulness and kindness during this difficult time.
I hope you will find an opportunity to share a moment with me in my Garden of Eden where the outside world is not allowed.
Donna Heath
Oakville, ON
Re. Centre 3 Fundraising Event: I wanted to thank you personally on behalf of Centre 3. Having attended the evening you know that our fund raiser at Theatre Aquarius was a huge success. It truly was a magical night.
Not only did it enable us to raise funds, it created an opportunity for exposure. Financially, the event surpassed all expectations. This was almost certainly due to your unique contribution of a complete deck design and construction. This auction item was a huge hit that generated a flurry of bids. I can tell you that in meetings with other organizations doing important work in the Hamilton area your generous contribution was the talk of the town.
With the help of donations from supporters such as you we will continue to meet our commitment to providing art, education and community programming to the Hamilton-Wentworth region. Your contribution to Centre 3 is sincerely appreciated by all.
Colina Maxwell
Founding Director
Over the years we have had extensive work done to our home that required the skills of numerous contractors, Although overall we have been pleased with most of the work done we had never been compelled to write a letter of thanks…until now.
This past summer we undertook the exterior landscape and were prepared to deal with the customary slow response, loose scheduling and lack of attention to detail. The Paradise Decks and Landscape Design approach was contrary to all those notions. From design to execution we have never dealt with a more professional company.
Our backyard has become an outdoor living environment that far exceeds anything we might have imagined. We are so grateful.
Trudy and Cam Saunders
Oakville, ON
Please find enclosed a cheque for final payment. I should mention that one of the crew members left a T-shirt behind (I did the motherly thing and washed it for him). Will you please leave some of your business cards in case any of the many people we see admiring the deck from the park behind us wish to contact you for a quotation.
We can’t thank you enough for the beautiful deck Anthony and the rest of the crew have constructed for us. These days, when you contract for something to be done it seems you can never be sure you will get what was promised but you certainly ‘delivered’. As I told you over the telephone, you can be very proud of Anthony and his crew. He does excellent work and pays great attention to detail which sets apart your decks from the rest. You taught him well!
Please feel free to provide our name to any prospective clients to come and see our deck. We would be very happy to ‘show it off’. Being able to do that with your other customers is what really sold us. You don’t have to advertise when you provide the customer service you do and your previous clients do the selling for you.
Bill and Muriel Chudiak
Mississauga, ON
Tony and I want you to know how happy we are with our deck, from your beautiful creative design, right on down to the installation. Please pass on to your crew what a terrific job they did. They were conscientious, neat and polite.
We look forward to years of relaxation on our deck and will recommend your company to friends. Again, many thanks!
Gerri and Tony John
Ancaster, ON
We would like to express our sincere thanks for the professionalism and craftsmanship that was exhibited in the construction of our deck. It is with great pride that we acknowledge the effort displayed by your company and staff.
It is unusual in this day and age that a proprietor would take the time and consideration to listen to a prospective client’s views and ideas. We were pleasantly surprised to see how well our ideas and concepts were utilized and enhanced in your design. We received many compliments and inquiries about our deck and the company involved in it’s construction. We are only too pleased to recommend Paradise Decks and Landscape Design when the occasion arises.
Your courteous and helpful staff were very responsive to spontaneous modifications.They were also willing to offer their suggestions and opinions when solicited.
A major construction project such as this usually leads to a feeling of uneasiness, though in this situation, the right company and the right people had alleviated all our apprehensions. The entire experience enabled your company to gain our complete confidence and trust.
Our experience with Paradise Decks and Landscape Design has been a very positive one. We will continue to highly recommend your company to our family, friends and associates.
Marina and Darrell Legere
Mississauga, ON
What a pleasure and relief to work with a company that cares. With all the other consultations we received the attitude was basically ‘show me what you want and we’ll price it.’
From the very first meeting we knew we had found the right company. Paradise Decks listened to all our needs and came up with a brilliant design. We could not be happier and would recommend your services to anyone.
Mike Spinolla
Etobicoke, ON
Thank you, thank you, thank you! We had been planning our family deck for months before meeting with you and had arrived at what we considered a very good design. However, after our first meeting with Jeff we realized very quickly that we needed to defer to the experts. He listened very patiently to what we were trying to achieve and managed to accommodate all our wishes with a far superior design than anything we could have imagined.
Every suggestion he made regarding the individual design elements that he thought should be incorporated were spot on. In fact, we didn’t want to make a single change to the initial design that was presented.
It simply continued from there with the crew that came to do the work. Seldom would you ever meet a more pleasant, polite and skilled group of people. We have received countless compliments and will always highly recommend Paradise Decks and Landscape Design. We wish you continued success with your business.
W. Rowe
Mississauga ON
I would like to take a moment to thank you for the fantastic deck you have created at my home. I have had many positive compliments from neighbours and guests regarding the workmanship. It was a pleasure dealing with you and your employees. The craftsmanship is superb and your advice on design was both friendly and helpful.
I would be pleased to recommend your services to future customers should they require a reference. Thank you and the best of luck.
Christopher Caco
Dundas, ON
We would like to express our appreciation. We were delighted with the workmanship and could not help but notice the pride your crew took in building it. We found your pricing to be great value for the money and we were impressed with how smoothly the construction phase went. We particularly want to say thank you to Sean for how patiently he answered all of our questions. Never once did he make us feel we were being a nuisance (even though I’m sure we were).
We would not hesitate to recommend Paradise Decks and Landscape Design to anyone.
Randy and Karen Shelly
Hamilton, ON
To say thank you seems so inadequate but it’s so sincere. We love our new deck and landscape! The job from beginning to end was handled in a most professional manner and the work is a state of art in craftsmanship and design, A neighbour commented to my husband ‘That’s a truly beautiful deck you’ve got there. I even saw the guys routing the handrails.’ We called other design companies but yours was unique and planned just for our house.
What we appreciated so much was how you spent time to really see our space and came up with a design that really complemented our backyard environment.
Without doubt, our new deck and landscape has increased the real estate value of our home and added a new dimension of enjoyment for our spring and summer living. Thanks heaps!
Dale and Pauline Chote
Oakville, ON
We would like to thank you for the beautiful deck you have built. The name Paradise certainly describes the product you build. From start to finish we were completely impressed.
We were so excited when presented with the design but nothing speaks better than the finished product. It is a beautiful extension of our home. It is so custom, like a fine piece of furniture. So much care has been taken with the finishing touches.
The work crew was very clean, efficient and polite. They definitely have a flair for building. We would certainly recommend Paradise Decks and Landscape Design to everyone. We have never seen such an outstanding deck. It is truly ‘elegant’. The best part of all….it’s ours! Sincere thanks
The Neals
Toronto, ON
It had been my dream for a number of years to have my deck and porches redesigned. When the time finally came, I consulted no less than five companies, all quite experienced and reputable. First impressions are important, and Paradise Decks made theirs immediately.
Adrian arrived on time (and every time thereafter!), and his wealth of knowledge and expertise was immediately evident. I had a vision of what I wanted to see, and Adrian worked with me to refine and enhance this vision. Having learned from past experience the importance of establishing a good working relationship with one’s contractor, I very quickly developed a deep appreciation and respect for the kind of creativity, attentiveness, and professionalism that are inherent in the company.
I entrusted Paradise Decks with the outside rejuvenation of my home, because I knew they would do an impeccable, outstanding job. And they did. A year and a half later, I am still receiving compliments from passersby. But more importantly, I continue to admire and enjoy their work as if it were done only yesterday. And what of the Paradise Decks team, the young men who will arrive at your home, ready to make your dream a reality? They are fantastic.
It was a pleasure to have them in my yard. Cheerful, courteous, and hard-working, they clearly enjoyed what they were doing, and they did it with an efficiency that only highly skilled, finely-tuned teamwork can produce. Would I hire Paradise Decks in the future? Yes, I would. And I have!
Lynn Kennedy
Dundas, ON
It’s not very often that you will encounter a company that exceeds your expectations. Paradise Deck is one such firm.
We first became aware of Paradise Deck several years ago when a neighbour had Paradise design and build a deck for them. We liked what we saw. A couple of years later, another neighbour also went with Paradise, and they in turn were impressed. When it came time for us to expand our living space, we knew Paradise would be #1 on our list of people to talk to.
We are ecstatic with the work that Adrian and his team have performed to turn our backyard into our little oasis.
From the time we first met, we were impressed. They listened carefully to what we wanted, and came back with an excellent design, including a detailed breakdown of costs.
The creative design and execution of fine details on the deck are what we notice. Remote controlled lighting, hidden wiring, board edge trim, and beautifully trimmed pillars are all executed to the nth degree. Custom requirements were taken in stride by Adrian, and the results are exceptional. Adrian was very honest in his opinion of a couple of changes we wanted, and now that the deck is complete, we’re glad he discouraged us. His expertise was much appreciated. The design makes excellent use of the limited area available in our yard, and we have ended up with a great extension of our living area
During the build out process, his crew was exceptionally polite, and at the end of each day they left the site spotless. They put meticulous care into everything they do, and the entire team, from top to bottom, is clearly proud of what they do.
We would be happy to be a reference for Adrian and his team at Paradise Deck at any time.
Rick and Jacquie Sands
Oakville, ON
